For Heavenly Health Members

If you have a heavenly health subscription, click here and post your question in the comment box on the bottom. Our instructors respond daily to your questions.

More will be available soon....

I can't find my, or need a new, password:

Click here and fill in the e-mail adres you registered with. A new password will be send to this e-mail adres. Make sure to check your SPAM folder. 

What is my username?

It is the e-mail adres you signed up with. If you forgot the adres you signed up with, click here and fill in the 3 most likely e-mail addresses you can think of. Check the inbox and SPAM folder of these e-mail accounts and look for an e-mail from us. The e-mail adres that received the notification is your user name. If this doesn't resolve your problem. Notify us by clicking here.

How can I update my personal information?

This can be managed in your personal account. Click here to manage your personal info. 

How can I update my payment information?

It is not jet possible for customers to update their payment information. Click here  and fill in the form so we can help you out. 

How long does it take for my physical products to arrive?

Usually between 6-15 days. Click here  if you are waiting longer than 17 days, and fill in the form. After sending the form we will track your order for you. 

Can I get a refund?

We have a no-refund policy for subscriptions. We only make exception for those who have a duplicate subscription. Click here to let us if this situation applies to you. 

Can I cancel the order of a physical product. 

Usually orders are shipped within 24 hours. If the product is shipped out it's not possible for us to cancel your order anymore. If you are within the 24 hours click here to send us a message and we will look if we still can cancel the order for you before it's being shipped out.  

How to cancel my subscription or trial?

If you want to cancel your subscription or trial click here. 

We have a no-refund policy for subscriptions.